Security Alarm Systems from Banham
A fully comprehensive intruder or burglar alarm maintenance contract gives clients full access to our 24/7 emergency service and technical support teams.
Annual Routine Maintenance Inspection
All Banham Intruder alarms can be designed to comply with BS8243, EN50131-1/PD 6662 and the requirements laid down by the National Security Inspectorate (NSI). It may be a requirement of your insurance policy that your system is covered by a routine maintenance contract, for which you may be eligible for a discount on your contents insurance cover. Depending on your requirements, we offer a number of contract options:
1. maintenance visit a year: Systems without remote signalling (bells only) require just one visit.
2. maintenance visits a year: If your system in connected to the Alarm Receiving Centre (ARC) it is a Police and NSI requirement that the system must be subject to two inspection visits per annum. (One can be remote providing the system is not Grade 3).
Optional extended warranty:
This contract provides free service for the maintenance of intruder alarm system 24 hours a day, to include parts and labour, and a lifetime guarantee on systems connected to the ARC on a full Police monitored contract (subject to conditions).
What is involved in your maintenance inspection?:
Calls are pre-booked by Banham and notified well in advance to give clients the opportunity to contact us, if the pre-arranged date is inconvenient. During the maintenance visit, the intruder alarm is tested to ensure that it is functioning correctly. Any developing fault found would be rectified accordingly at no charge other than for replacement components which are outside the 12 month guarantee period. Our emergency service department is available 24 hours a day with attendance within 4 hours if required. All our engineers are equipped with onboard portable computers, which relay realtime information relating to your service requirements. Details of the visit are then instantly relayed back to our control centre.
Automatic Remote Maintenance (ARC)
Using ARM Banham can verify that your entire security system is fully functional providing complete peace of mind in your security arrangements. You can choose one of your two yearly inspections to be carried out using ARM.
Secure and Convenient
ARM enhances your security by constantly checking on the electrical status and functional capability of the alarm system.
At a pre-set time, the control panel will call the host server and upload a full report on the status of your system. This report may be printed and copied to you, if required. Regular reporting by your alarm system to Banham takes the inconvenience out of service visits, and ensures the system is always operating at its peak performance level.
Full Signalling and Warning Analysis
The correct operation of signalling equipment to the Alarm Receiving Centre is reassured along with a full test of the external sounders, initiated by the user.
ARM software incorporates BS8243:2010 to conform with the current Police and European requirements on false alarm reduction and system design.
Detector performance analysis
All detectors are regularly checked to ensure your complete protection. Regular reminders to walk-test the system are given.