Customer Service – “Professional and Expert Interaction”

August 6, 2014 ◄ Back

From: Katie
To: security@banham.com
Subject: Service

To Whom it may concern,

I would like to commend the professional and expert interaction I have had recently with two of your team.

Frances on switchboard dealt with my exasperation and frustration with consumate tact. Ryan the engineer cut to the chase and found the problem within minutes… a severely corroded contact point on the back door that had been inadvertently fitted with internal sensors rather than external.

Thank you.

Regards,

Katie

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