Banham Service – “I would like to compliment you on your service”
Date: 20 June 2016 at 13:02
To: Kensington Showroom
I would like to compliment you on your service.
Our intruder alarm developed a fault on Sunday and we rang and were told that an engineer would ring. He did so and told my husband how to deal with the incessant beeping and that an engineer would call today .
We had a call to say that the engineer would come that afternoon and a young man called Joe came. He was extremely pleasant and helpful and said that he would get our service brought forward.
As we are going away this has been arranged for when we get back so would you please pass our thanks on to your staff.