Alarm Installation – “Particularly Excellent Service”
From: Lois M.
Subject: Feedback on service engineer
On Wednesday 3 October, an engineer whose first name is TD, finished the installation and commissioning of my alarm system. I wanted to let you know that he provided a particularly excellent service. He was courteous, helpful and particularly knowledgeable. We have had a new system installed, and were unsure about a number of aspects of the new system. He was able to resolve all of the issues for us, even though previous Banham engineers had not been able to.
I am sure that you mostly get complaints when things go wrong, so I wanted to take this opportunity to pass on some praise when things go particularly well.