Banham Security – “An Excellent Company In All Respects”
To Banhams Managing Director,
I am a new client of Banhams after receiving strong recommendations re. your services.
This is a letter extending my very positive dealings with your team to date, from my initial enquiry with Victoria, who kindly set up a short notice survey, to the informative subsequent meeting with Tony who surveyed my property, listening well and offering excellent security solutions, to Lee, who had to wait patiently whilst the (less than satisfactory) joiners missed all the time targets to fit a new front door and frame. Lee finally gained access and was a consummate professional in fitting the 2 locks, hinge bolts and advising on usage.
Following further issues with the joiners, I was required to call out both Phil & Matt from Banhams, to challenge the workmanship of the joiners, whilst validating their own work (which was excellent). Phil & Matt made significant headway in confirming my concerns re. poor joinery, whilst supporting me very professionally in some heated discussions.
Finally, Jason (Locksmith Dept.) for responding to all questions and satisfactorily amending my original order on the day off fitting.
I have been extremely impressed with each and every member of your team to date. I am so relieved to have selected Banhams for the quality of the product, exceptional skills and workmanship, calm and efficient delivery and fit, and utter reliability.
I will not hesitate to strongly recommend Banhams to friends, family and work colleagues for all security solutions. Quite simply – an excellent company in all respects.
Mrs Cooper, N1