01 Apr 2019

Fire Alarm Engineer

We are currently seeking a qualified Fire Alarm Engineer to join the Banham Team.

You will be provided a company vehicle and PDA.

Job responsibilities include (but are not limited to):

  • Attending maintenance inspections
  • Understand the importance of GDPR and the protection of sensitive customer information
  • Provide excellent customer service, understanding customer’s expectations and requirements, presenting a positive and professional image to customers at all times
  • Communicate with the Maintenance Desk, keeping on top of daily and weekly schedule and ensuring your time is managed efficiently
  • Consistently operate in a professional manner, providing reliable and quality service to customers and maintaining good communication with colleagues
  • Complete engineer paperwork and PDA reports ensuring that it is correctly completed, and procedures are followed within the required timescales
  • Work in line with the Company’s quality management system, industry standards and regulations and Health & Safety policy

Essential Skills and experience

  • Fire Industry Association (FIA) qualification
  • A good working knowledge of intruder alarms, CCTV, entry and access control systems and fire alarms
  • Knowledge of electrical components such as relays and resistors, as well as ability to read multi-meters, continuity meters etc and be able to take and record readings
  • IT knowledge, e.g. software installation into Windows Operating Systems, IP based systems and networking principles
  • Demonstrate interest and knowledge of regulatory standards
  • Previous face to face customer service experience
  • Presentable in person, vehicle and tools 
  • Exemplary attendance and absence record
  • Valid driving licence

Personal Attributes

  • An enthusiastic team player with ambition to learn, upskill and develop
  • Possess a positive and proactive approach using own initiative where appropriate
  • Excellent client service skills with a strong customer focus. Must be articulate and confident when dealing with clients
  • Comfortable working under pressure in a busy environment and able to manage conflicting priorities, effectively managing expectations when required
  • Must have a flexible attitude towards working hours and changing working requirements, to ensure operational needs are met
  • Friendly and approachable personality. Courteous and respectful
  • Presentable professional demeanor and willing to work to a high standard
  • Honest and trustworthy and demonstrate sound work ethics
  • Good attention to detail
  • Team player

To apply for this position please send your CV, Covering Letter and salary expectations to [email protected] stating which position you are applying for. Your Covering Letter must state why you would like to work for Banham and why you think your experience is relevant to the role.

Posted in: Careers

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