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Dear Customer,

We propose to visit your property to carry out the routine maintenance of your security system on the date specified.

Fire Regulations (BS5839-1:2002) state that the responsible person must be present on site and your log book is available to our engineer at the time of your scheduled appointment. Without this, we will be unable to carry out the inspection.

Should the proposed time not be convenient, please email us at or call 020 7819 3707 to re-schedule your appointment.

We look forward to visiting your property and carrying out the routine maintenance of your security system. Please do let us know as soon as possible if this is not convenient and you would like to postpone your visit.

If parking is available, please advise us as it would greatly assist our engineer in arriving at your property earlier.

Yours faithfully,

The Maintenance Department