We pride ourselves on our award-winning security services, combining almost a century of experience with cutting edge technology to provide door locks that keep your property protected. However, no door lock is completely immune from problems which could be caused by an accumulation of dirt and grime, as well as issues resulting from the weather.
Warping is usually caused by fluctuating weather conditions, as doors and their frames can change shape due to the effects of heat and water. This may stop the locking points from engaging.
A lock is seized if you can insert the key but not turn it. This is likely caused by the lock being blocked with dirt. To unblock a seized lock, it will need to be cleaned and lubricated.
A new key might not fit a lock if it has been poorly cut or has rough edges that need to be filed down. Damaged keys could also get stuck in the door and snap if too much force is exerted while trying to turn them.
Slow turning of the key typically occurs when dirt or grime has accumulated in your lock over time. A stiff, slow turn could also lead to a key getting stuck in the lock.
Locks become worn over time if they are not properly maintained. Your lock could be faulty if the key only turns part way, or the lock catches or stops during unlocking. Also look out for severe tarnish, rust, or other visible signs of wear.
A door will sometimes not latch if the latch bolt is not properly aligned with the strike plate on the door jamb. You may be able to see the misalignment, however it is best to hire a specialist to fix the issue.
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