Dear Customer,

We propose to visit your property to carry out the routine maintenance of your security system on the date specified.

Should the proposed time not be convenient, please email us at or call 020 7819 3707 to re-schedule your appointment.


As a previous customer of Tara, Security 201 or Bridger, and if you have an existing alarm with an external bell, we will be offering you a complimentary upgrade of your bell box.

As a Banham customer, our engineers will be offering you the new Banham shield in a choice of colours, as part of your routine maintenance appointment.

The upgrade to the new Banham shield will be carried out on maintenance appointments scheduled in July 2021 onwards and is subject to our engineers on site assessment. Our engineers will not upgrade any shields without permission so it would therefore be helpful if you or a designated representative could be on site to discuss your options with our engineer.

We look forward to visiting your property and carrying out the routine maintenance of your security system. Please do let us know as soon as possible if this is not convenient and you would like to postpone your visit.

If parking is available, please advise us as it would greatly assist our engineer in arriving at your property earlier.

Yours faithfully,

The Maintenance Department


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